Some vacations should never be booked through anyone but a travel agent, and a honeymoon is arguably one of them. But there are others, too, as travelers like Fletcher are discovering.
A recent Forrester Research study suggests there’s something of a backlash when it comes to booking travel online. It concludes 15 percent fewer travelers will use the Web in 2009, compared with two years ago — a finding that comforts many travel agents who previously saw themselves on the endangered list.
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